Terms and Conditions

Welcome to Shastra Jewels. These Terms & Conditions govern your access to and use of our website, services, and products. By accessing our website or purchasing from us, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website.

1. About Shastra Jewels

Shastra Jewels is a premium jewellery brand offering handcrafted jewellery products through its official website and associated platforms.

Throughout these Terms:

• “Company”, “we”, “us”, and “our” refer to Shastra Jewels
• “Customer”, “user”, or “you” refers to any individual accessing our website or purchasing our products.

2. Acceptance of Terms

By visiting our website or making a purchase, you confirm that:

• You have read and understood these Terms
• You agree to comply with all policies referenced herein

3. Eligibility to Use the Website

To use our website or services:

• You must provide accurate and complete information
• You must not use the website for unlawful activities.

We reserve the right to refuse service to anyone at our discretion.

4. Account Registration

If you create an account on our website:

You are responsible for:

• Maintaining confidentiality of your account
• Protecting your login credentials
• All activities under your account.

Shastra Jewels shall not be liable for unauthorized use of your account.

5. Product Information

We strive to present our jewellery products accurately. However:

• Product images are for illustration purposes
• Slight variations in colour, texture, or finish may occur
• Handcrafted jewellery may have natural variations
• Screen displays may affect colour appearance.

Such variations are not considered defects.

6. Pricing and Payments

All prices displayed on the website:

• Are in Indian Rupees (INR) unless stated otherwise
• Include applicable taxes unless specified
• Are subject to change without prior notice.

We accept payments through:

• Credit / Debit Cards
• UPI
• Net Banking
• Payment Gateways
• Other approved payment methods

We reserve the right to cancel orders in case of:

• Pricing errors
• Payment failure
• Fraud suspicion.

7. Order Acceptance and Cancellation

Shastra Jewels reserves the right to:

• Accept or reject any order
• Cancel orders due to stock unavailability
• Request additional verification for high-value orders.

Customers may cancel orders before the order is shipped.

Once shipped, cancellation may not be possible. 

8. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Shastra Jewels is not responsible for delays caused by:

• Courier partners
• Weather conditions
• Customs clearance
• Unforeseen circumstances.

Customers must provide accurate delivery information.

9. Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Shastra Jewels currently offers:

15-Day No Questions Asked Return or Exchange

Subject to policy terms and product eligibility.

10. Intellectual Property Rights

All content on this website, including:

• Jewellery designs
• Product images
• Branding
• Logos
• Website design
• Text and graphics

are the exclusive property of Shastra Jewels.

Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Prohibited Activities

Users are strictly prohibited from:

• Using the website for illegal purposes
• Attempting to hack or disrupt the website
• Uploading malicious software
• Copying product designs or content
• Engaging in fraudulent activities.

Violation may result in legal action.

12. Third-Party Services

Our website may integrate with third-party services including:

• Payment gateways
• Shipping partners
• Analytics tools
• Marketing platforms.

Shastra Jewels is not responsible for the policies or practices of these third parties.

13. Limitation of Liability

To the maximum extent permitted by law, Shastra Jewels shall not be liable for:

• Indirect or incidental damages
• Loss of data or profits
• Delivery delays caused by third parties
• Website interruptions
• Misuse of products.

14. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities
• Discontinue products
• Modify product offerings without prior notice.

15. Promotional Offers

Promotions, discounts, and offers:

• Are subject to specific terms
• May be withdrawn at any time
• Cannot be combined unless stated otherwise.

16. User Content and Reviews

If users submit reviews, comments, or feedback:

• Shastra Jewels may use them for marketing purposes
• Content must not be defamatory, abusive, or unlawful.

We reserve the right to remove inappropriate content.

17. Privacy

Your personal information is governed by our Privacy Policy.

We are committed to protecting customer data in accordance with applicable laws.

18. Indemnification

By using our website, you agree to indemnify and hold harmless Shastra Jewels from:

• Legal claims
• Losses
• Damages
• Liabilities

arising from misuse of our website or violation of these Terms.

19. Website Availability

While we strive to maintain uninterrupted service, we do not guarantee:

• Continuous availability
• Error-free operation
• Immediate correction of technical issues.

20. Modifications to Terms

Shastra Jewels reserves the right to:

• Update or modify these Terms at any time.

Updated terms will be posted on the website and will take effect immediately.

Users are encouraged to review these Terms periodically.

21. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the Laws of India.

Any disputes shall be subject to the jurisdiction of courts located in:

[Mumbai, India]

23. Contact Information

For any questions regarding these Terms & Conditions:

Email: shastrajewels@gmail.com

Phone: +91 93265 34001